Comfort Inn I-10 West At 51St Ave - Phoenix

ex. Hampton Inn

5152 West Latham Street, Phoenix, AZ, United States, 85043show map
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Highlights
8
FabulousBased on  102 reviews
Overview

Comfort Inn I-10 West At 51St Ave is rated 3 stars and provides visitors with free self-parking, a safe deposit box and an elevator.

A great location gives quick access to Tempe Diablo Stadium, which is 20 km away. The property is set within 10 km distance from Phoenix city center.

Placed near restaurants and a stadium, the hotel offers a casino, an outdoor heated swimming pool and a golf course for on-site relaxation.

25 minutes drive will take guests to Sky Harbor Intl airport.

Rooms

The hotel comprises 122 modern guestrooms. They feature bathrooms with a shower, a hairdryer and complimentary toiletries.

Eat & Drink

Guests can eat at IHOP #1505, situated within a 5-minute walk of the venue.

Services

Car rental services are available on site.

Relax

Cribs and video games are offered for guests with children. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   122.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Laundry

Sports & Fitness

  • Fitness centre

Services

  • Laundry

Dining

  • Breakfast

Business

  • Business centre

Spa & Leisure

  • Outdoor swimming pool
  • Leisure/ TV room
  • Jacuzzi

Room features

  • Air conditioning

Media

  • Flat-screen TV
  • Telephone
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Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedFREEAll children13 - 16 yearsExtra bedFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Glendale Municipal (GEU)8.5 mi
Sky Harbor Intl (PHX)9.6 mi
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Reviews
7.8
FabulousBased on  102  reviews
  • 10.0
    Exceptional

    I stayed there overnight with my daughter and was really impressed by the degree of comfort the motel offered as well as its great value for money. The building was well kept and the staff very helpful. It is only a short drive from/to the Airport which was very convenient for us. We loved the fact that this property is completely smoke/smokers free.

    I can't think of anything that I didn't like about it

  • 7.0
    Very good

    The room was comfortable as was the bed, with a comfy armchair and a desk for the computer, we had plenty of room to move around.

    The shower taps were unfamiliar to us and we did have trouble making it work as did my son and his wife in another room,finally had it working but not satisfactorily, a call to ask how this apparatus worked the desk told us he didnt know and a maintence man would be available at 8am next morning, needless to say we were clean with a hot/cold shower.

  • 9.2
    Superb

    Very very comfortable beds; very clean linens/comforters

    Quality of breakfast offerings (overipe bananas, difficult to open little packets of ketchup and half and half, wet spots on bagels, mal- functioning toaster). Types of offerings were very nice.

  • 6.6
    Good

    Location was good. Rate was good. Staff was helpful.

    Bed stiff. Pillows too small. Pool needs cleaning.

  • 2.8
    Guest rating

    The hotel itself was nasty ... I nearly hurt myself sitting down in the office chair ... The towels was nasty I had to go buy new towels to take a shower

  • 4.6
    Guest rating

    Customer service at check out was very good. Nice breakfast buffet.

    This motel has definitely seen better days. The carpeting getting off of the 2nd floor elevator was filthy. 2nd floor ice machine was out of service both days I was there. Room was acceptable, with the exception of the caulking around the bath tub (see photos)

  • 8.2
    Fabulous

    the biscuits and sausage were excellent, the eggs, so-so.

    Limited pool towels available at pool. Always used ones there.

  • 3.8
    Guest rating

    Nothing. I specifically asked about an airport shuttle at the time of booking. A full two months before my stay. Was never responded to. Got there to find out there was no shuttle from the airport and was treated very unprofessionally by the hotel manager. Cost over eighty dollars just to get to and from the hotel. Hotel took my money and never bothered to tell me that the shuttle they do provide only services truck drivers. And not airport guests. I was told upon arrival at the hotel, that this is a common problem and it's not there responsibility to accommodate their guests with simple replies in a timley fashion on important details such as weather or not one can get to there location by shuttle from the airport.

    Nikki Richards has no business in hotel management. She was rude, dismissive, incompetent and in general just unprofessional. She used intimidation and threats to have me trespassed off the property, because I was upset that she or her staff never bothered in eight weeks time to respond to a simple email inquiring about an airport shuttle. She actually told me that she has a hotel to run and doesn't have time to respond to a paying customers email requests. What a joke.

  • 2.4
    Guest rating

    Nothing

    Rooms were in disrepair.broken furniture and plumbing problems that could not be fixed.

  • 7.0
    Very good

    Breakfast was good. Parking was plentiful. Location was pretty good as long as you didn't have to turn left onto 51st Ave. off Latham.

    Hotel is antiquated. Needs remodeled. Bed was very uncomfortable. Housekeeping was very friendly. Front desk staff lacked customer skills. Many times there was no front desk staff available.

  • 5.4
    Guest rating

    Place is falling apart. Few chairs and tables at pool with no umbrellas. Oh and I forgot, they serve a terrible breakfast.

  • 9.2
    Superb

    Everything was fine except the remote for the TV did not work

    Remote for the TV did not work

  • 7.4
    Very good

    Our room location was perfect next to laundry, ice, pool, etc. Staff was friendly and helpful.

    The cleaning needed a little more attention to detail. The toilets were way too low with no handrails, especially for a handicapped room.

  • 7.4
    Very good

    The rooms were clean and comfortable

    The window shades let too much light in

  • 3.2
    Guest rating

    Guest services was friendly and fast.

    Horrible breakfast, beds too soft, vending machines took money, not worth the money.

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Highlights
8
FabulousBased on  102 reviews
Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedFREEAll children13 - 16 yearsExtra bedFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Glendale Municipal (GEU)8.5 mi
Sky Harbor Intl (PHX)9.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room